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Travel Administrator

Employer
Travel Trade Recruitment
Location
Norwich, Norfolk, England
Salary
£22000 - £24000 per annum + bonus, incentives and much more
Closing date
20 Apr 2023

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Administration

Job Details

Unique boutique travel company specialising in sporting pursuits are seeking an organised and experienced travel administrator to join their established friendly team. This is a fantastic opportunity and very rare! In the lovely location of Norwich centre, this is a fully office based role with great hours Monday - Friday and no weekend or bank holidays! Salary is very competitive £22,000 - £24,000! This is an opportunity not to be missed!!

JOB DESCRIPTION:

  • Deliver exceptional customer service through genuine relationship management and a desire to exceed customer needs.
  • Preparing travel documentation
  • Capture and record required client information.
  • Completing holiday amendments, such as name changes, flight changes, re-booking of travel arrangements and so forth.
  • To liaise with other departments on any travel queries
  • Dealing with queries via phone and email
  • Deliver exceptional customer service through genuine relationship management and a desire to exceed customer needs.
  • Build rapport with clients to ensure customer satisfaction and repeat business, to ensure an excellent standard of customer service is always provided.
  • Monitoring, collecting and processing payments
  • Communicating with suppliers via email to gain outstanding booking confirmations

EXPERIENCE:

  • Experience of working within the Travel Industry (preferable)
  • Excellent customer service and communication skills.
  • Administrational experience
  • Proficient in Excel, Word, Microsoft Outlook (CRM systems would be a bonus)
  • Ability to thrive in a busy, fast-paced environment
  • A strong ability to resolve all booking issues
  • Excellent organisation and multi-tasking skills

PACKAGE & BENEFITS

Salary £22,000 - £24,000

Monday - Friday 0900 - 1730

OFFICE BASED ONLY

  • Being a part of a fun, friendly & passionate team.
  • Bonus schemes & incentives.
  • Company pension scheme.
  • We don't open on Weekends or Bank Holidays.
  • On-site parking.

INTERESTED?

Follow the instructions to apply, attaching your CV. This vacancy is being managed by katy@traveltraderecruitment.co.uk / 0121 450 9776

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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