Business Growth Manager

Attraction World is the UK’s leading ticketing company specialising in unique attractions and must-do activities. 
We have official supply partnerships with brands such as Disney, Universal Studios, and Merlin and distribution partnerships with organisations such as Hays Travel, The Travel Network Group, Barrhead Travel, Advantage and many more.

We’re an established business with a track record of success, but we still have the drive and enthusiasm of a start-up. We’re looking for someone to come on board who shares our passion for delivering the world’s best experiences. Our goal is to become the world’s leading B2B experience marketplace connecting great experiences with hard-to-reach distribution. 

JOB DESCRIPTION:
We are currently seeking a Business Growth Manager (Home Workers and Consortiums) to join our team. 
The ideal candidate will have a strong sales background and be passionate about delivering exceptional customer experiences. This role will be mainly field based with management of a small number of accounts and focusing on homeworker development. 

KEY RESPONSIBILITIES:
• Nurturing existing B2B relationships with agents to encourage sales growth through regular face-to-face visits and activity.
• Providing data and insightful feedback to the head of retail on a regular basis
• Deliver engaging training sessions on our new portal, products and ticket destinations, ensuring agents are aware of key USPs.
• Act as a point of contact for agents and direct queries to the relevant departments to ensure a high level of service is maintained.
• Attend industry events as an ambassador for Attraction World.
• Develop and deliver partner marketing/incentive campaigns.
• Analyse daily/weekly management information relevant to accounts.

Account Management:
• Develop and manage a small portfolio of accounts, primarily home workers and consortiums
• Ensure all commercial agreements and internal systems are up to date
• Conduct regular performance reviews with accounts
• Provide feedback to accounts on product-specific information and pricing changes
• Seek out new opportunities to drive sales growth
• Monitor any override/discount agreements in terms of ROI
• Participate in key account conferences/meetings as required (UK/Overseas)

ESSENTIAL SKILLS:
• Excellent interpersonal skills and ability to build strong relationships with stakeholders
• Strong sales and negotiation skills
• Excellent organisational and time management skills
• Flexible in the approach to work and able to work remotely
• Proficient in Microsoft applications and internal reporting and booking systems
• Commercially astute, numerate and able to communicate well both verbally and in writing

ATTRIBUTES:
• Driven, enthusiastic and self-motivated
• Passionate about delivering exceptional customer experiences
• Strong team player with excellent communication skills
• Flexible and adaptable to changing environments
• Strong analytical and problem-solving skills
Full clean driver's license essential.

WHAT WE OFFER YOU:
• Top 50 best places to work in the UK – Glassdoor rating of 4.8
• Attraction Discounts – we want you to live and breathe our products
• An amazing head office in the centre of Birmingham 
• We care about the quality of work, not the hours. Therefore, we offer all employees a laptop and additional monitor for home set-up.
• Paid time off – generous AL Policy.
• Parental leave and a pro-children mindset – we invite children to our head office and even have a Children’s board of directors.
• Career Growth – AW is at the beginning of its new journey, and we maintain a growth mindset in everything we do – meaning we invest deeply in employee development, including set development days and team offsites.
• Culture – an exciting and supportive environment with ambitious people, a relaxed office atmosphere and a team who celebrates all wins and life events, from Christmas parties to new family members.

ATTRACTION WORLD VALUES:
We want someone to live and breathe all things Attraction World, including our Values:
-Think Big
-Be You
-Exceed Expectations

Which will ultimately drive us to achieve our mission to be ‘the leading experience provider through technology and service’.

If you aren’t afraid to think outside the box and go above and beyond in everything you do, then this could 
undoubtedly be for you!

Attraction World Group values diversity and is committed to making appointments on merit by fair and open processes in accordance with its equal opportunities policy.