Operations

Operations executive - Required for this luxury travel company. They are happy with Hybrid, their office being located in central London or homebased. Previous operations experience within a luxury tour operator is required, ideally sabre knowledge, 25/30k plus benefits, Monday to Friday 9am to 5.30pm.

Operations executives duties
-General administrative duties
-Answering incoming phone calls from external clients
-Reporting into the Head of Contracting, organising all tour logistics, being primarily responsible for day-to-day tour supplier communications and overall customer experience.
- Arranging all pre-travel logistical details including itineraries, train routes, and excursion bookings.
-Daily monitoring of all ticket queues, Schedule changes for low-cost airlines & GDS
- Assisting with the customer services team as and when required during busy period.
-weekly reporting of all carried forward bookings.
-Liaising with airlines, hotels & suppliers on all aspects of reservations
-Be familiar with client travel policies and how each account operates.
-Have a working knowledge of the various Online Booking Tools
- Examine all Fare Research opportunities and ensure maximum utilisation of contract rates and agent commissions

Operations executives skills required
-Experience within the travel industry is a must, particularly within a tour operation setting.
- Knowledge of at least 1 GDS, ideally sabre
-Computer literate in all Microsoft packages
-An excellent level of attention to detail, demonstrated through proven time management, problem solving and planning skills.
- Ability to remain calm under pressure and respond/adapt to issues as they arise in a professional manner.
- A positive attitude, with a proven record of taking initiative and adapting to new processes or systems efficiently.
- An independent worker, who can manage a high workload

Additional information
-Monday to Friday 9am to 5.30pm
-Benefits include pension, 25 days holidays plus bank holidays, medicash, Bupa Dental, life assurance, heath assurance, perbox and wellness day

If you are interested in the above role please apply online or send your cv to duncan@candm.co.uk quoting DT57803

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk