This job has expired

Senior Corporate Account Manager

DCV Specialist Recruitment
Central London
£40k+ exceptional benefits
Closing date
2 Dec 2023

View more

Business Travel
Full Time
Contract Type
Job function
Executive / Senior Management

Job Details

We are looking to bring in a Senior account manager. You will work within a team and take responsibility for delivering impeccable service to our portfolio of clients. You'll need to be an experienced account manager, bringing fresh ideas to our client facing business and help drive the business forward.
▪ Be the first and main point of contact for a portfolio of corporate clients.
▪ Remaining in touch regularly with clients through meetings, emails and telephone calls.
▪ Within the current portfolio of clients, identify and develop new opportunities.
▪ Excellent account management and relationship skills.
▪ Excellent communication and negotiation skills.
▪ Strong analytical skills required.
▪ Previous proven experience of managing and developing corporate accounts.
▪ Well-presented and excellent spoken and written English.
▪ Develop and maintain a formal account plan with a clear strategy.
▪ Review each client’s needs/requirements and work with relevant stakeholders to ensure these are met.
▪ Develop and maintain supplier relationships, for the benefit of our clientbase.
▪ Prepare and maintain annual Business Plans, with updates provided at monthly/quarterly business reviews.
▪ Prepare business reviews for presentation at monthly/quarterly meetings.
▪ Develop and maintain client relationships at all levels, from travel bookers to the Board.
▪ Developing the team of account managers to perform to the highest level.
▪ Monitor market conditions and product innovations, adjusting approach to address latest market developments.
Experience & Training
▪ Experienced account manager essential
▪ Demonstrate good customer service over the phone and through email.
▪ Ability to communicate with individuals at all levels of an organisation.
▪ Ability to set priorities, meet deadlines and work independently.
▪ Ability to work in a team environment and be open to change.
▪ Must be able to maintain confidentiality.
▪ Attention to detail essential.
▪ At least 5 years’ experience in the business travel industry, preferably with operations background.
▪ Experience with online bookings tools preferable.


DCV is a specialist recruitment agency providing Permanent, Contract & Interim staffing solutions throughout the UK and Worldwide.

Our many areas of expertise within Travel include:

Specialist Tailor-made Consultants

Business Travel Consultants

Sales Consultants

Administration & Operations Consultant

Ticketing Consultants

Product Managers

Commercial Managers

Marketing Managers

Account Managers

Business Development Managers

Finance Controllers

To name just a few of the travel backgrounds within the Travel Industry we deal with

Our Senior Consultants and Resource’s specialise in The Travel Industry with over 22 years’ experience by offering both candidates and clients an unrivalled recruitment service.

DCV Specialist Recruitment work in collaboration with its clients to provide a consultative service aligned to their business goals. This industry focused approach has enabled DCV to forge business partnerships with SME’s, Corporate & Blue Chip Travel Organisations across the globe.

DCV Specialist Recruitment has a targeted approach when sourcing candidates, enabling us to provide our clients with the most qualified and experienced candidates within the market place providing quality at all times.

Our candidate attraction strategy is be-spoke to each client to ensure that we resource Travel professionals from the background desired, coupled with the skills and experience to deliver results. These attraction methods include but are not exhaustive off:

  • Our Database
  • Traditional client specific Head Hunting
  • Niche Job boards
  • Social networking
  • Travel Industry specific publications
  • Referrals

The delivery of our service is harnessed by our Skilled Consultants and our Resource Team, all of whom have a wealth of experience within the Travel Industry sector.

Contact us


Biz Space

575-599 Maxted Road

Hemel Hempstead


Telephone number : 01442 270 711


Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert