Are you an experienced travel professional who is an expert on Cruises? I am looking for experienced Cruise Consultant who may want a change from sales, to join a well-established Cruise Admin Team within a well-respected, successful South Birmingham based travel company for an office based or homeworking role. If you have experience of working within the travel industry, GDS experience and have either excellent cruise product knowledge then this could be the perfect job for you and we would love to chat with you to tell you more about this exciting new opportunity...
⦁ Check cruise bookings loaded by colleagues have been loaded correctly ( using the Cruise Checklist)
⦁ Invoicing of cruise bookings
⦁ Ensure that notifications received from cruise lines to advise of itinerary changes are communicated to agents
⦁ Ensure that online check in is completed by agents so that ticket can be issued
⦁ Ensure that in teamwork ticket system that all cruise emails are actioned and filed appropriately
⦁ Loading of Web bookings into in house systems
⦁ Issue tickets within given deadlines for all cruise bookings and ensure that all they are all correct and that all elements for the bookings are dispatched together.
⦁ Keep knowledge of products and destinations sold up to date by attending training sessions, completing web-based training
⦁ Any bookings made on board ( by passenger) have been administered correctly.
⦁ Calls from agents regarding queries on bookings & amendments to bookings
The successful candidate will be an experienced Travel Consultant who has specialised in cruise holidays and has excellent knowledge of Cruise lines and their systems. You will need to be customer focused and have excellent attention to detail.
You will receive a competitive salary up to £24,000.00 with excellent company benefits.
Hours are 0900 to 1800 over 5 days, normally one in 3 Saturdays per month. Full or Part time. Office or remote working.
To apply for this exciting new position please follow the link and click 'Apply' with your CV today! Call our Suzanne on 0121 450 9776 or email Suzanne@traveltraderecruitment.co.uk