Ticketing Executive

Travel Trade Recruitment
South West London, London, England
Up to £28500 per annum
Closing date
11 Dec 2023

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Full Time
Contract Type

Job Details

We are excited to be recruiting for a Ticketing Executive to join our team in London. If you are a Ticketing executive proficient in using Amadeus, then please do apply. This role is Hybrid London.

The Job:

* Support the Call Centre by completing transportation requests.
* Effectively completing all transportation requests within 4 hours (wherever possible)
* Finding the best flights and pricings for the client in line with their needs
* Supporting the call center and clients with any changes to their flights
* The booking of ancillary services
* Administration of both Amadeus and the in-house reservation system
* Issuing / reissuing tickets
* Checking Amadeus Q's on a regular basis to keep on top of any ticketing issues
* Completing scheduled changes within Amadeus and informing the customer
* Check no-shows and cancellations.
* Accurately programming flights into the in-house reservation system
* Handling group requests efficiently for the Meetings and Events department
* Finding effective and cost-efficient group flights for the Meetings and Events department
* Completing passenger lists and seating requests as per the group's needs.
* Supporting the groups departments in case of any flight issues (delays, flight cancellations, etc.)
* Communicating travel information to clients (including schedule changes)
* Proactively looking out for notices of airline strikes
* Proactively looking out for any potential issues that would affect flights (weather, political situations)
* Communicating any potential transport issues to both the call center and clients in a polite and helpful manner
* Assisting the Finance department in the reconciliation of Transport billings.
* Supporting the Transport Manager with ADM's, ACM's and other BSP requirements

Skills Required:

* At least 3 years working in ticketing/ travel agency.
* Virgin Atlantic Level 1 & 2 - Fares and ticketing courses is a plus. Self-motivated individual, persistent and demanding, open-minded, with an entrepreneurial spirit and willing to be part of a team.
* At least 3 years working in ticketing/ travel agency.
* Understanding of the airline industry, airline rules and regulations, airline partners
* Sales oriented.
* Technical skills (tools.): 3 years of Amadeus - ticketing, reissuing tickets, IT fares, Q administration, High computer literacy,
* Proactive, entrepreneurial spirit, open-minded, team player.
* (Re)active, flexible, accurate & rigorous.

The Package:

* Salary £28,500
* 25 days annual leave, increasing by a day after 1 year service (to a max of 30 days)
* Birthdays off
* Half day on Xmas eve and NYE
* Flexible working policy with the possibility to work 2 days a week from home + 1 week remotely every 3 months.
* Private Healthcare insurance
* Pension scheme
* 30% of office commute costs reimbursed each month.
* Annual Christmas party and other social events arranged by social committee as well as off-site team building.
* Strong internal mobility and development opportunities


* If you would like to apply for the above vacancy, please click 'APPLY' or email helen@traeltraderecruitment.co.uk


Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at


London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk



Company info
0203 887 9444
3rd Floor, 1 Aldgate

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