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Head of Operations

C&M Travel Recruitment Ltd
£60000 - £65000 per annum + pension, health, discount card etc
Closing date
12 Dec 2023

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Tour Operator
Full Time
Contract Type
Job function
Executive / Senior Management

Head of Operations -Global travel- Hybrid Tunbridge Wells - £60-65k + fantastic benefits. An exciting opportunity to join a global travel agency, where you will play a key role in driving, leading and supporting the team in delivering sales and new products worldwide.

Head of Operations Responsibilities

  • Support the team in delivering their sales targets
  • Manage and train the managers reporting into you
  • Identify training needs, to continue to develop their skills and knowledge
  • Budget management over the whole business
  • Identify and research new potential products for the business
  • Work closely with the managers to support with choosing new suppliers, including negotiations of contracts and pricing, service level agreements and relationship building with suppliers
  • Collaborating with other team members to report and update on the performance of the business
  • Support in recruiting, dependant on business needs

Head of Operations Skills Required

  • We are seeking a highly driven individual with a breath of experience within sales, operations and commercial in travel
  • Strong management skills, with previous experience in a similar role
  • Knowledge of ABTA and ATOL bonding
  • Experience in travel systems
  • A charismatic people manager who leads from the front
  • Excellent Customer Service experience
  • A flexible approach to work with the ability to meet deadlines and targets.

Head of Operations Additional Details

  • A basic salary in the region of £60,000 - £65,000 per annum depending on experience.
  • Fantastic benefits which include, pension scheme, private health care, discount card and many more
  • Hybrid near Tunbridge Wells working 2/3 days in the office and 2days remote

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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