Customer Amendments Executive

Travel Trade Recruitment
Altrincham, Greater Manchester, England
£26000 - £28000 per annum + Additional Benefits
Closing date
14 Dec 2023

View more

Full Time
Contract Type
Job function
Customer Service

Job Details

My client a well-established, reputable Cruise company are looking for a Customer Service Executive with a keen eye for detail to join their team, due to growth of the business. This is fabulous opportunity for travel industry professionals to join a multi award-winning cruise company and become part of their success story! Now celebrating 10 years, the company has achieved phenomenal success from its passion and people. This is a great move for someone who is already working for a Tour Operator or Travel Agency, with previous experience in a similar Customer Service or After Sales role. Monday to Friday with weekend availability and a competitive salary of £26-£28k


  • Handling customer queries about bookings, taking payments, and providing general information.
  • Completing post-booking administration tasks.
  • Facilitating changes to bookings as requested by customers.
  • Proactively reaching out to customers with essential information about their bookings.
  • Taking responsibility for post-sale activities crucial for the company
  • Collaborating both independently and as part of a team to deliver exceptional service.

Required Skills:

I am looking for friendly enthusiastic individuals with a passion for the travel and cruise industry, possessing the following skills:

  • Positive approach to problem-solving with a can-do attitude.
  • Excellent verbal and written communication skills.
  • Flexibility to work effectively in a small team.
  • Proficient in computer skills, particularly Outlook, Microsoft Excel
  • Self-motivated
  • Great attention to detail
  • Innovative and creative mindset.
  • Previous product experience in the travel sector is essential.


  • Company events
  • Company pension
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Transport links


Successful applicant can expect a competitive package of £26000 - 28000k depending on experience

Office based role - no homeworking or hybrid working offered

Monday to Friday with Weekend availability


If you are looking for a new challenge and to further your Customer Service experience within a fast-growing travel company and be rewarded with a competitive salary, flexibility to work from home, fantastic benefits and great working hours, please apply now! Please send your CV to or click on Apply and follow the on-screen instructions.


Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at

Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

London Office
Tel: 0203 887 9444

Birmingham Office
Tel: 0121 222 2624

Manchester Office
Tel: 0161 923 6120

Leeds Office
Tel: 0113 394 4147

Scottish Division
Tel: 0141 248 5222

Temp Division
Tel: 0203 887 9444



Company info
0203 887 9444
3rd Floor, 1 Aldgate

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