Service Team Executive

Succeed Recruitment Solutions
Homeworking UK Wide
Up to £24,000 plus excellent industry benefits
Closing date
21 Dec 2023

View more

Tour Operator
Full Time
Contract Type
Job function

Job Details

We have a fantastic opportunity for customer focused, travel industry professionals to join a well-known Tour Operator, based from home.

Joining our client as a Service Team Executive, you’ll be responsible for providing a multi-functional administration support service to their reservation teams and their customers, ensuring all requests are handled with speed, accuracy and professionalism.

Previous experience gained within an administration, reservations or customer service role within the travel sector is essential for the position and in return, our client can offer a competitive salary of up to £24k plus excellent benefits.

If this role is of interest to you, please contact us today for a confidential chat or apply online.

Role of Service Team Executive:

  • Manage the Teamwork desk and make changes from manage my booking when requested by our customers through the portal, or via the telephone
  • Rebooking on a daily basis via Fare Optimiser and NDC reports
  • Review/action the general Amadeus queues alongside ticketing
  • Ticket dispatch for Reservations
  • Support the Team Leader with Sales Support queries
  • Support the reservation team with queries
  • Reservation calls as required
  • Provide a professional service for agents and customers

Skills required for the role:

  • Strong working knowledge of Travel systems, to include – Amadeus, Travelport, Vibe & Dolphin
  • Customer focused with strong attention to detail
  • Excellent communication skills, both written and verbal
  • Strong organisational skills
  • Team player
  • Comfortable dealing with queries over the phone and via email
  • Excellent travel destination and product knowledge

If you’re interested in learning more about this Service Team Executive role, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available;

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs and Contact Centre jobs.


Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.

We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.

We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!

If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve. 

We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation! 

To find out more about how we can help, or to view our current vacancies, please visit our website; or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!

Company info
0161 408 0357 / 0358
Peter House, Oxford St
Greater Manchester
M1 5AN

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