This job has expired

Ticketing Executive

Employer
Travel Trade Recruitment
Location
North West England, England
Salary
£25000 - £27000 per annum + Company benefits
Closing date
2 Jan 2024

View more

Sector
Business Travel
Hours
Full Time
Contract Type
Permanent
Job function
Fares & Ticketing

Job Details

Are you a Galileo ticketing whiz?? My client is seeking an experienced and highly skilled air ops/flight ticketing specialist to provide air support to the Customer Services and Sales teams. The person will have excellent working knowledge of Galileo and is able to work at pace to ensure all ticketing deadlines and met. The ideal person will thrive in a busy, pressurised working environment and have the aptitude to resolve complex customer issues swiftly. You will have excellent communication skills both written and verbal and confident in building strong relationships within the business along with airline representatives. This is a full-time position where you will be required to work 37.5 hours per week, across Monday to Sunday.

REMOTE, HYBRID OR OFFICE BASED in Chester.

Key Responsibilities:

  • Create new PNRs in Galileo and make amendments to existing PNRs in line with airlines amendment policies
  • Issue airline tickets ensuring ticket deadlines are met
  • Reissue/Revalidation and exchange tickets in line with airline policies
  • Manage GDS queues, which include schedule changes, cancellations, and vendor remarks
  • Process refunds via the GDS and assist with BSP reconciling
  • Provide air support to Sales and Customer Services staff
  • Build outstanding relationships with various airline representatives and liaise with our partners to find satisfactory solutions to flight queries Keep up to date with airline policies
  • Dealing with early ticketing deadlines and requests, tax increases, name corrections and name changes on flight tickets/air operations
  • Resolving duplicated bookings to protect reservations and minimise loss
  • Directly and indirectly assisting with customer queries via email or phone
  • Resolve complex customer issues to timescales

The Person: Essential Knowledge, Skills and Abilities:

  • Highly efficient use of Galileo ticketing and reissue experience
  • Minimum 2 years in airline reservations/ticketing role using Galileo (or any other GDS system) from within a Tour operator, business travel or similar (desirable)

This is a full-time office-based position where you will be required to work 37.5 hours per week, across Monday to Sunday. REMOTE, HYBRID OR OFFICE BASED in Chester.

If you are based in the UK, have Galileo experience please apply or contact Hollie on 0161 923 6120, email hollie@traveltraderecruitment.co.uk

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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