If you're a travel industry professional looking for an opportunity to move away from sales and into a support/administration role, we have the perfect opportunity for you!
Joining our client’s growing Chester based team as an Online Booking Administrator, you'll work as part of a team to ensure that any online bookings which may fail as a result of any technical or supplier led issues are quickly and efficiently identified, resolved, processed and administered in order to maximise sales.
Attention to detail is key and you’ll facilitate and process customer payments securely ensuring all information obtained, inputted, and verified is accurate at all times. You’ll strive to deliver exceptional customer service representing our client’s successful travel brands. Ultimately, your aim is to drive repeat custom by providing outstanding service and building strong rapport.
In return, our client can offer a competitive salary of up to £23k plus bonus & excellent travel industry benefits, so for more information, please contact us today for a confidential chat, or apply online.
Please note – this role can be fully homebased.
Role of Online Travel Booking Administrator:
- Identifying failure issues and reporting through to the correct internal channels
- Utilising multiple supplier systems in order to re-book customers holidays
- Process customer payments securely and accurately
- Loading accurately into our back-office system
- Continuously working towards and exceed booking targets
- Ensuring all information obtained, inputted, and verified is accurate at all times
- Striving to deliver exceptional customer service
Skills required for the role:
- Customer service / sales or admin experience from within the travel industry - essential
- Great attention to detail and accuracy
- Experience of working in a fast-paced environment
- Knowledge of supplier websites
- Computer competent to book holidays swiftly and efficiently
- Proficient in packaging multiple products together
If you’re interested in learning more about this Online Travel Booking Administrator role, please contact Succeed Recruitment Solutions or press the apply online button now!
Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com
Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.