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Online Travel Booking Administrator

Succeed Recruitment Solutions
Chester / Hybrid / Fully Homebased UK Wide
Up to £23,000 plus bonus & excellent industry benefits
Closing date
13 Feb 2024

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Tour Operator
Full Time
Contract Type
Job function

Job Details

If you're a travel industry professional looking for an opportunity to move away from sales and into a support/administration role, we have the perfect opportunity for you!

Joining our client’s growing Chester based team as an Online Booking Administrator, you'll work as part of a team to ensure that any online bookings which may fail as a result of any technical or supplier led issues are quickly and efficiently identified, resolved, processed and administered in order to maximise sales. 

Attention to detail is key and you’ll facilitate and process customer payments securely ensuring all information obtained, inputted, and verified is accurate at all times.  You’ll strive to deliver exceptional customer service representing our client’s successful travel brands. Ultimately, your aim is to drive repeat custom by providing outstanding service and building strong rapport.

In return, our client can offer a competitive salary of up to £23k plus bonus & excellent travel industry benefits, so for more information, please contact us today for a confidential chat, or apply online.

Please note – this role can be fully homebased.

Role of Online Travel Booking Administrator:

  • Identifying failure issues and reporting through to the correct internal channels
  • Utilising multiple supplier systems in order to re-book customers holidays
  • Process customer payments securely and accurately
  • Loading accurately into our back-office system
  • Continuously working towards and exceed booking targets
  • Ensuring all information obtained, inputted, and verified is accurate at all times
  • Striving to deliver exceptional customer service

Skills required for the role:

  • Customer service / sales or admin experience from within the travel industry - essential
  • Great attention to detail and accuracy
  • Experience of working in a fast-paced environment
  • Knowledge of supplier websites
  • Computer competent to book holidays swiftly and efficiently
  • Proficient in packaging multiple products together

If you’re interested in learning more about this Online Travel Booking Administrator role, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available;

Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.


Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.

We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.

We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!

If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve. 

We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation! 

To find out more about how we can help, or to view our current vacancies, please visit our website; or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!

Company info
0161 408 0357 / 0358
Peter House, Oxford St
Greater Manchester
M1 5AN

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