Skip to main content

This job has expired

Customer Service Consultant

Employer
Travel Trade Recruitment
Location
Edinburgh, Scotland
Salary
£27000 - £30000 per annum + Excellent Benefits & Career Prospects
Closing date
14 Feb 2024

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Customer Service

Job Details

Parlez-vous Francais? A leading Destination Management Company is seeking a Fluent French Speaker, to work on a varied post-booking and customer service role for their groups department. If you are keen to use your languages skills and have previous experience within the Travel Industry, either from an inbound tours company, a Tour Operator or a DMC. Salary is dependent on experience but competitively offered between £28k pa - £30k pa, plus wide-ranging benefits, career prospects and bonus. Working within a friendly team this is a hybrid role in Edinburgh.

JOB DESCRIPTION:
* Providing account management and customer service for leisure travel groups, ensuring things run smoothly from booking through to travel
* Ensure that the group travel and tours run smoothly, with excellent service
* Working to deadlines, communicating with clients and suppliers to build fantastic, long-standing relationships
* Operating a large volume of groups in multiple markets, working to optimise margins through upselling
* Using the CRM to generate communications and proposals
* Liaising with and building relationships with guides
* Meeting clients and attending trade shows as appropriate and if required.
* Participation in the 24 hour on- call rota for UK leisure groups.

EXPERIENCE REQUIRED:
As well as being Fluent in written and spoken French, you will also be fluent in written and spoken English. Ideally you will have worked within a similar role i.e. for a Travel Company working on groups and ins post-booking, aftersales, customer service. If you have any experience within the Travel Industry and languages we are keen to receive your application for consideration.

THE PACKAGE:
Starting salary is up to £30k pa and there is an annual bonus, but this is a company with a great reputation for looking after it's staff; it's a 'Best Managed' company, and certified 'a great place to work', hybrid working is available, there is option to work remotely abroad (up to 60 days), Social committee, Green team, health & wellbeing support, flexible benefits for pension & healthcare, 21 days holiday, plus 10 bank holidays, plus your birthday off.

INTERESTED?
Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on 0141248522 or claire@Traveltraderecruitment.co.uk Not right for this role, or this role not right for you.but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! scotland@traveltraderecruitment.co.uk

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert