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Operations executive

C&M Travel Recruitment Ltd
Cheltenham, Gloucestershire, England
£24000.00 - £29000 per annum
Closing date
27 Feb 2024

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Tour Operator
Full Time
Contract Type
Job function

Sales Coordinators - Required for this luxury travel company based in Cheltenham. They are looking to fill 6 positions, office-based for the first 6 months and then hybrid, salary between 24/29k plus bonus, Monday to Friday only

Sales Coordinators duties:

  • Confirm bookings and services for the Travel Consultants within your designated destination team: Africa, Asia, Europe, Beaches, Luxury Villas or Latin America
  • Send all confirmation documentation and ensure booking details are correct before operations department commence on final documentation
  • Send all relevant information (such as passport details, dietary requirements, birthdays, celebrations) to suppliers at the destination
  • Save all the confirmation details from suppliers in the system as well as any additional important information from the client
  • Manage communications with client regarding any changes to trip
  • Book additional services on to trips
  • Ensure guides and drivers have all the information required for each respective client itinerary
  • Check Travel Consultant e-mails when they are off work or away on annual leave
  • Being exceptionally thorough and accurate in checking all client documentation
  • Assisting in the creation of client proposals, liaising with the client on any immediate questions top itineraries and liaising with Travel Consultants to ensure speed of deliver on quote turn around

Sales coordinators skills required

  • Ideally the candidate will come from a sales support/Operations role in the travel industry. With experience in one of the regions they are recruiting for. Africa, Asia, Europe, Beaches, villas and Latin America
  • They will consider well-travelled graduates, looking to break into travel who have knowledge of one of the above destinations
  • Very strong attention to detail
  • Numerate
  • Exceptional customer service skills

Additional information

  • The role is Monday to Friday 9am to 5.30pm
  • The first 6 months is office based until you have passed your probation and then its hybrid, 3 days in the office and 2 days from home
  • Great benefits including 25 days holidays, pension, travel discounts, fam trips etc

If you are interested in the above role please apply online or send your cv to

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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