Skip to main content

This job has expired

General Manager

Home Farm Glamping
Elstree, Borehamwood
Salary is £30,000 pro rata.
Closing date
2 Mar 2024

View more

Full Time
Contract Type
Job function

We are looking for a self-motivated, customer-orientated General Manager to look after up to 52 overnight guests at our boutique glamping venue from May-October.
Experience in running bedrooms / food and beverage hospitality/ events while demonstrating passion for the great outdoors is essential.

This will be a coveted and unique role reporting to the Director of Sales & Operations and working in the beautiful Home Farm surroundings.

The successful candidate will be able to demonstrate:
● Love of the outdoors! This is essential for the role and with an active
curiosity for nature.
● Experience of managing a diverse team which includes multiple functions. 
Specifically for us this means managing maintenance, cleaners, apprentices, contractors etc.
● Effectively manage time and run a smooth daily operation
● Managing guest communication from pre-check calls to check-out and regularly checking the booking system to prepare for last minute arrivals and changes
● Overseeing changeover and motivating the team during busy periods
● Oversee events on site such as weddings and corporate events
● Ensuring the site is safe, secure, clean, tidy and upholding our standards
● Managing the weekly laundry orders and deliveries
● Carrying out stock inventories and ordering new supplies
● Ensuring guests have plenty of firewood supplies: this may include chopping kindling and supplying charcoal
● Managing external suppliers who may be on-site and running classes/events (such as yoga, wine tasting, bushcraft etc.)
● Maintaining working relationships with other land users (e.g. fishermen, pheasant keepers)
● Great style on email when answering guest emails or supporting disgruntled guests

Core Job Requirements
● Proven experience working within the hospitality sector at supervisor, duty manager or manager level
● A desire for outstanding hospitality is a core requirement. You must have a natural ability to look after guests and make their experience unforgettable, and have the ability to pass this on to your team
● Strong email style, able to assist with writing social media posts, blog posts, responding to guest emails
● Can demonstrate excellent team leadership skills
● Natural problem solver and able to resolve issues that arise onsite
● Access to own vehicle is essential
● Able to work weekends and evenings when required
● Ability to manage workflow and prioritise effectively

Benefits Package
The package offered will depend on relevant experience and potential to fulfill the role;
● Competitive salary depending on experience
● Option to live on site in an attractive and modern one bedroom flat with bills taken care of, with a small salary sacrifice or live locally and commute
● Contract type – contract from mid April to early October, 45 hours per week over 5 days per week
● Time in lieu calculated for accrued overtime
● End of season bonus

Home Farm Glamping is an equal opportunities employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

Home Farm Glamping is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. As such, you may be subject to a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up any role.

A shortlist of suitable applicants will be compiled shortly after the closing date and successful candidates will be contacted about the interview process. 

About Home Farm Glamping
Home Farm Glamping is set in 150 acres of stunning fields and woodland just outside London. We’re London's nearest glamping site, located on farmland in Elstree just five minutes from the end of the Jubilee and Northern Lines. Relax and reconnect with nature and each other on one of our midweek or weekend glamping breaks. We also host corporate retreats, private gatherings and gourmet supper Club.

To apply for this role, please click "Apply"

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert