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Ticketing Executive

Employer
Travel Trade Recruitment
Location
Homeworking
Salary
£26000 - £28000 per annum + Plus OOH uplift
Closing date
5 Mar 2024

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Fares & Ticketing

Job Details

I have a fantastic new Admin and Ticketing Executive role for a successful Tour Operator who needs someone to support their team when they are closed during the evenings and overnight. This role will be homeworking and you will be working within the offline team. The role is to provide a multi-functional administration support service to their reservation teams and their customers and to ensure all requests are handled with speed, accuracy and professionalism. My client is flexible on shifts and will consider full or part time hours.

This is an excellent opportunity for an experienced Ticketer with great GDS knowledge from a Tour Operations or Business Travel environment to take a positive step into a role that offers excellent career progression.

PERSONAL REQUIREMENTS:

Willing to cover an out of office hours work pattern

Excellent GDS knowledge of Amadeus/GAL/Worldspan

Good communication skills

Good attention to detail

Strong customer focus

Good organisational skills

JOB DESCRIPTION:

Quality assure bookings made through the call centre.

Produce and dispatch invoices, cancellation invoices, ensuring production timescales are met.

Dispatch Travel Documentation, ensuring high levels of accuracy when checking documentation.

Admin Reporting, demonstrate high levels of accuracy when checking reports.

Rebooking flights within the GDS, hotels and transfers when required.

Make changes to existing bookings when requested by our customers through the manage my booking portal, or via the telephone.

Review/action the general Amadeus queues alongside ticketing

Relocations, ensure these are dealt with quickly to resolve and secure alternative properties to match customers requirements.

Flight changes and supplier amendments are communicated out to agents.

Ticket dispatch for Reservations

To support the Team Leader with Sales Support queries.

Provide out of hours support for the emergency out of hours support line for JTA agents/passengers. Effectively dealing with any issues that may arise with a reservation in UK and overseas.

EXPERIENCED REQUIRED:

You must have a minimum 2 years experience in airline reservations/ticketing role and have solid knowledge of GDS, especially Amadeus and Travelport. The successful candidate will be well organised and able to work to deadlines.

THE PACKAGE:

In return you will receive a very competitive basic salary of upto 28k plus OOH uplift, discounted travel, incentives, flexible hours and homeworking

INTERESTED:

Please email your CV to suzanne@traveltraderecruitment.co.uk or call Suzanne on 0121 450 9776.

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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