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Cruise Customer Service Expert

Employer
C&M Travel Recruitment Ltd
Location
Glasgow, Scotland
Salary
£22000.00 - £24000.00 per annum
Closing date
12 Mar 2024

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Sector
Cruise
Hours
Full Time
Contract Type
Permanent
Job function
Customer Service


Cruise Customer Service Expert Homeworking
Successful Cruise Customer Service Expert will be rewarded with a basic salary UPTO £24,000 along with other company benefits . Working for a successful Cruise company, in their Customer Service team , successful Cruise Customer Service Experts will assist clients with any queries on existing booking and complete any amendments, whilst offering a high level of service . This is a remote position and both full time and part time hours available .Opening Hours 9am -6pm Monday-Friday , Saturdays 9am-6pm , working 1 Saturdays per month.

Cruise Customer Service Expert responsibilities
. Assisting clients with any queries on their cruise reservations and completing any amendments on bookings
. Booking additional services when required including excursions, dining, and drink packages.
. Offering an exceptional level of customer service and completing work to a high standard.

Cruise Customer Service Expert skills required
. Must have cruise knowledge having worked for a cruise specialist company or travel agency with a good level of cruise and travel knowledge.
. Experience booking and emending cruise itineraries, hotels, and flights for clients, using a variety of booking sites.
. Excellent customer service skills with the ability to build a rapport with clients.
. Excellent attention to detail and confident working to deadlines

If you would like to apply for the role of Cruise Customer Service Expert homeworking, please apply to rachel@candm.co.uk or call Rachel 01612384491

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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