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Indian Ocean & Caribbean Travel Consultant

Travel Trade Recruitment
South West London, London, England
£26000 - £31000 per annum + + Commission
Closing date
14 Mar 2024

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Tour Operator
Full Time
Contract Type

Job Details

Amazing opportunity for a Indian Ocean & Caribbean Travel Consultant you will be working for a Worldwide Tour Operator offering a first-class service for a luxury brand. As a Reservations Supervisor you must have an excellent telephone manner, be computer literate with the Amadeus system and good sales and customer service skills.
Key Duties:
* Handling incoming calls on all existing bookings - B2B & B2C
* Maintaining phone system extensions and call centre set ups - making sure everyone's mobile apps are logged in and working correctly.
* Monitoring the webchat functionality and usage / conversions on queries.
* Daily reviews with Admin to monitor confirmations/ chasers and booking cancellations overview.
* Working with Operations and Commercial Director and the team on incoming emails to Customer Services responses and quotes
* Checking PNR's, Flight Updates & Queues are actioned promptly by the Flight team and Res agents
* Create a Retention centric sales environment
* Develop a team progress and training system based on Balance Scorecard achievements
* Post Covid Team initiation and team build

Skills Required:
* Experience in using Amadeus
* To offer expert knowledge and advice on destinations
* Persuasive and confident individual who can adapt to differing circumstances and is comfortable selling a luxury brand.
* Developing excellent time management skills with the team
* Up selling to maximise revenue on bookings
* To efficiently perform all administrative duties associated with the role
* Responsible for the selling of tailor-made holidays to worldwide destinations and to support the reservation team when advice is needed to secure a booking
* Driven to achieve Company targets

The Package:
* Salary: from £26,000 - £31,000
* Plus, Target personal and group achievement Commission

* Please click to 'APPLY@
* Or contact Helen on 02038879444


Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at

Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

London Office
Tel: 0203 887 9444

Birmingham Office
Tel: 0121 222 2624

Manchester Office
Tel: 0161 923 6120

Leeds Office
Tel: 0113 394 4147

Scottish Division
Tel: 0141 248 5222

Temp Division
Tel: 0203 887 9444



Company info
0203 887 9444
3rd Floor, 1 Aldgate

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