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Specialist Travel Consultant

Employer
Succeed Recruitment Solutions
Location
Homeworking UK Wide
Salary
Competitive salary DOE plus monthly bonus & excellent industry benefits
Closing date
19 Mar 2024

View more

Sector
Business Travel
Hours
Full Time
Contract Type
Permanent
Job function
Home Working

Job Details

We have a brand new and fantastic opportunity for candidates with Groups, Meetings & Events experience to join a leading, global Travel Management Company in a fully homebased role.

Reporting to the International Head of Specialist Travel, successful candidates will be responsible for servicing and supporting our client's customers globally with groups, meetings, and event enquiries. Daily responsibilities of this role will include creating new travel bookings and supporting all post-confirmation enquiries, such as changes and cancelations, while also maintaining an exceptional level of customer service.

Previous experience experience within a similar, Groups and/or Meetings & Events role is essential for the position, along with working knowledge of a native GDS. In return, our client can offer a competitive starting salary DOE plus monthly bonus & excellent benefits, so for more information, please contact us today for a confidential chat, or apply online.

Role of Specialist Travel Consultant (Groups, Meetings & Events):

  • Looking after customer travel needs from first enquiry to travel completed, by phone or email
  • Servicing bookings from start to finish, including post booking activities
  • Utilising outbound calling, up-selling and cross-selling, along with other techniques, to maximise revenue, using a consultative sales approach
  • Focusing on group flight and hotel bookings
  • Partnering with Destination Management Companies and event providers to offer additional products globally
  • Providing a professional consultancy service for all clients, anticipating their needs and offering a range of value-added solutions to exceed their expectations
  • Building relationships with and working alongside internal partners such as Product, Finance, and Commercial.
  • Achieving and maintaining SLAs and targets whilst working efficiently
  • Regularly checking and actioning airline queue messages and monitor existing bookings that are on hold

Skills required for the role:

  • Excellent travel industry and destination knowledge
  • Experience in the groups, meetings, events, or field trip sector
  • Focused on providing excellent service to customers
  • Target driven with a focus on revenue and productivity
  • Excellent communication skills, both written and verbal
  • Good Amadeus or other GDS knowledge
  • Able to multitask and adapt to an ever-changing environment
  • A positive and professional attitude

If you’re interested in learning more about this Specialist Travel Consultant position, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Company

Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.

We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.

We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!

If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve. 

We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation! 

To find out more about how we can help, or to view our current vacancies, please visit our website; www.succeed-recruitment.com or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!

Company info
Website
Telephone
0161 408 0357 / 0358
Location
Peter House, Oxford St
Manchester
Greater Manchester
M1 5AN
GB

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