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Cruise Administrator

Employer
Succeed Recruitment Solutions
Location
Homeworking UK wide
Salary
Up to £24,000 plus excellent benefits
Closing date
19 Mar 2024

View more

Sector
Cruise
Hours
Full Time
Contract Type
Permanent
Job function
Administration

Job Details

We're looking for those with strong cruise product knowledge and excellent admin skills for some brand new roles with a leading Tour Operator!

Joining our client as a Cruise Administrator, the successful candidates will be responsible for providing excellent administration support to the Cruise team, agents and customers, resolving queries at the first point of contact and ensuring that internal and external customers receive a prompt and courteous service.

A good understanding of the cruise sector is essential for these roles, along with good attention to detail and solid admin skills. In return, our client can offer a competitive salary up to £24k plus excellent benefits, with a Mon - Sat working week, (Saturdays on a rota) with 6pm as your latest finish time!

If these roles are of interest to you, please contact us today for a confidential chat, or apply online.     

Role of Cruise Administrator:

  • Check cruise bookings loaded by colleagues have been loaded correctly ( using the Cruise Checklist)
  • Invoicing of cruise bookings
  • Ensure that notifications received from cruise lines to advise of itinerary changes are communicated to agents
  • Ensure that online check in is completed by agents so that ticket can be issued
  • Loading of Web bookings into in house systems
  • Issue tickets within given deadlines for all cruise bookings and ensure that all they are all correct and that all elements for the bookings are dispatched together.
  • Keep knowledge of products and destinations sold up to date by attending training sessions, completing web-based training
  • Any bookings made on board ( by passenger) have been administered correctly.
  • Calls from agents regarding queries on bookings & amendments to bookings

Skills required for the roles:

  • To be able to manage time effectively
  • Good attention to detail
  • Excellent knowledge of Cruise Lines and their systems
  • Customer focused
  • Strong product knowledge and business awareness

If you’re interested in learning more about these Cruise Administrator roles, please contact us today for a confidential chat or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

Company

Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.

We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.

We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!

If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve. 

We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation! 

To find out more about how we can help, or to view our current vacancies, please visit our website; www.succeed-recruitment.com or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!

Company info
Website
Telephone
0161 408 0357 / 0358
Location
Peter House, Oxford St
Manchester
Greater Manchester
M1 5AN
GB

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