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Senior Business Travel Consultant

Employer
Travel Trade Recruitment
Location
Manchester, Greater Manchester, England
Salary
£26000 - £33000 per annum + Additional Company Benefits
Closing date
18 Mar 2024

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Sector
Business Travel
Hours
Full Time
Contract Type
Permanent
Job function
Fares & Ticketing

Job Details

Leading Manchester based provider of travel solutions to the Film & Music Industry is expanding again due to increased demand. If you work in Corporate Travel, but want to work on not just another blue chip account or SME, then we have accounts to excite you! Join this well-established company specialising in travel for the Film/Media & Music Industry. This amazing opportunity comes with a super competitive starting salary of £26k pa - £33k pa dependent on experience, plus benefits!

The Job Role;

* Effectively service travel requests, ensuring all air, hotel, rail and/or other ancillary service reservations fully meet the client's expectations.
* Handle pre-booked travel changes and make new bookings as requested, including complex itineraries and processing reissues where required.
* Negotiate best rates from suppliers to maximise savings, reduce client expenditure and increase company profitability.
* Respond to any urgent client queries with accurate and streamlined information to ensure consistency with each client's dedicated agent.
* Update files and records in software tools promptly and with accuracy and provide comprehensive end-of-shift handovers to enable full continuity of service for all agents.
* Action Quality Control procedures and tasks are followed and all PNRs in Galileo are correct and fully completed.
* Process departmental administrative tasks and facilitate accounting queries when necessary.
* Report any errors, concerns, or client complaints to the departmental management team. Assist with investigating and resolving such matters, adhering to the highest standards of customer service.
* Be proactive in organising individual or shared Outlook inboxes and department Queues.
* Adhere to PCI and Anti-Bribery regulations in accordance with Company policy.


Skills required:
* Comprehensive travel management experience
* Proficient knowledge and extensive use of GDS's
* Proven record of working in a fast-paced environment
* Service oriented with effective communication, negotiation, and customer-service skills.
* Approachable and supportive with the ability to build an immediately positive and trusted rapport.
* Self-motivated, collaborative, and able to interchange autonomous independent work with being a team-player.
* Initiative and problem-solving capabilities with the ability to find solutions in a calm and considered way under pressure.
* Strong organisation and prioritisation skills with an appreciation for timely responses/actions and meeting strict deadlines.
* Consistent attention to detail, high levels of accuracy and ability to work within changing priorities with continued enthusiasm.
* Able to demonstrate adherence to departmental, company and industry processes and procedures, and seeks to suggest improved practices.

Who you are?
You will already be working in the Travel Industry and have experience of using a GDS (Sabre, Amadeus, Galileo), but keen to do something different, exciting and rewarding. If the buzz of the film or music industry appeals, this is definitely for you! You share the same desire and passion to_go_above and beyond_for_each and every_client. We_revel_in making the_seemingly impossible_possible, always rising to the challenge with ambition and a genuine, open attitude. You will have good attention to detail, communication skills and team work, along with flexibility; this is primarily 35 hours Monday - Friday, but travel can demand some out of hours requirements to manage work commitments and allow for other time zones.

Salary package:
* Competitive salary DOE (circa £26,000-£33,000 pa)
* Healthcare cash-back scheme
* Wellness programme
* Employee discounts

Interested?
Please follow the instructions to apply and attach your CV; this vacancy is being managed by Gemma Thelwell on 0161 9236120 gemma@traveltraderecruitment.co.uk

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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