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Luxury Travel Consultant | London

Employer
Ten Lifestyle Group
Location
London (Greater)
Salary
££ Base Salary + plus performance based bonus and company benefits
Closing date
21 Mar 2024

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Sector
Travel Agency
Hours
Full Time
Contract Type
Permanent
Job function
Fares & Ticketing

Job Details

Calling Travel Experts who are seeking to join an award-winning, crisis-resistant travel and leisure company working on specialist products. This is hybrid working so gives you that work life balance that everyone wants!

Ten is looking for a passionate, motivated and resourceful individual to join our Travel team. As a Luxury Leisure Consultant you will be fulfilling leisure travel requests on behalf of our high-net-worth members, including complex flight-inclusive itineraries covering several destinations world-wide. We are hiring best-in-class talent who are passionate about travel (and all things luxury), and want to work in a globally diverse organization with a strong team culture.

Your exceptional customer service skills, commercial judgment, skillful use of travel research and booking technology, and passion for travel will deliver superb member satisfaction, high levels of supplier revenue, and repeat usage of Ten for travel and other jobs throughout the business.

Requirements

  • Minimum of 3 years’ experience in outbound retail leisure travel essential
  • Recent Global Distribution System experience is essential (within the last 2 years), Amadeus preferable.
  • Excellent English communication skills (both written and verbal) ; any additional language of advantage
  • Be a well-travelled individual with extensive knowledge of global travel and destinations.
  • Energetic and motivated team players who enjoy focusing on delivering world-class customer service
  • Be willing to work a set 5-day shift pattern > Tuesday to Saturday < which will include 1 weekend shift and a minimum of two (2) late shifts per week (late Shift 12:00 - 20:00 GMT).
  • Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement with at least 2 days of office presence.

Benefits

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

 

Rewards designed around you:

  • competitive salary depending on experience, plus a performance-based bonus.
  • Hybrid working. You can combine working from home and working from the office.
  • Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
  • Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
  • Extra Rewards. Lucrative Ten Loyalty Rewards program.
  • Remote Working Holidays - possibilities to Travel and Work!
  • Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
  • Be part of our global, dynamic, and inclusive Team, with diversity at its core.
  • Genuine career opportunities within a dynamic and international company.

 

Who We Are

Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.

“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.”


Thank you for considering a career with us. Don't miss the opportunity to join our team! The application deadline for this position is 31. March 2024. Submit your application before then to be considered for this exciting opportunity. We look forward to reviewing your application!

Company

At Ten our goal is simple, to become the most trusted service business in the world.

We are already the global market leader for lifestyle management and concierge services, providing services from a 22+ strong global office network with over 1000 employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members. Will you help take us there?

Company info
Website
Telephone
020 3301 6300
Location
2nd Floor Fitzroy House
2nd Floor Fitzroy House, 355 Euston Road
London
London
NW1 3AL
GB

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