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Operations Manager

C&M Travel Recruitment Ltd
London, England
Up to £38000 per annum
Closing date
27 Mar 2024

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Tour Operator
Full Time
Contract Type
Job function

Operations Manager, 38K. Adventure Tour Operator are looking for a new Operations Manager to manage the operations of their tours. This an award-winning company with an excellent reputation and a very exciting product portfolio.

Operations Manager Responsibilities:

    Support the Head of Operations in the management of the operations team, specifically in relation to systems and processes, meetings, recruitment and trainingManage the operations of escorted toursNegotiate with ground-handlers to contract various services for toursHandle operational and crisis issues if they occur.Liaison with partners at destinations confirming allocations and booking servicesCreation of all client's literature and support with visa processesMaintenance of safety and quality standardsPrepare and support Tour LeadersProvide DMC's with post tour feedbackHelp to develop touring programmeCollaborate with the sales and product teams.
  • Have responsibility of the emergency phone on a rota basis
  • Work with the Sustainability Manager to manage carbon footprints and to source social and environmental projects

Operations Manager Experience Required:

  • Experience in experiential tour operations
  • Preference to candidates with experience in logistics and operations, however candidates from rounded tailormade travel sales roles may be considered dependent on experience
  • Personal global travel experience - enormously beneficial

Operations Manager Additional Info:

  • Mon - Fri, 9 - 5.30pm
  • 25 days annual leave per year
  • 2 - 4 office days per month - London
  • Emergency phone 8-10 weeks of the year.
  • Volunteering days on full pay

If you would like to apply for this Operations Manager role please apply to this advert, send your CV to or call Mark on 02073971272

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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