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Training Coordinator

Travel Trade Recruitment
Chester, Cheshire, England
£30000 - £35000 per annum + Additional Benefits
Closing date
29 Mar 2024

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Tour Operator
Full Time
Contract Type
Job function

Job Details

My client is a successful Tour Operator who is looking for a new training coordinator to create, manage and oversee the organisations training programmes for employees across two UK sites, homeworkers, and overseas workers which may include overseas travel. You will have previous experience in creating training manuals, implementing staff training programmes and identifying training needs. You will be able to use your experience to hit the ground running in establishing a successful training department to support all areas of the business.

This is a Full Time Office-Based role in Chester where you will be required to work 37.5 hours per week, Monday to Sunday. Flexibility is a must to meet training requirements across the business. Some overseas travel may be involved.

Key Responsibilities:

  • Establish and develop the Training Department to meet Company strategic requirements and growth plans.
  • Design training materials and programmes in line with the requirements of the organisation, relevant legislation, and Tourism Boards/Hotels
  • Understand and be able to implement training that engages all styles of learning to unlock everyone's potential.
  • Understand the learning cycle and how this can be applied.
  • Monitor and evaluate the effectiveness and success of training programmes to identify areas of improvement.
  • Ensure training materials are up to date with the latest training trends, developments, and best practice.
  • Work closely with the Sales and Customer Services Teams to complete training for all new starters ensuring competent on all in-house systems, processes, and procedures (including Dolphin, Hermes, and Admin Systems).
  • Responsible for all call centre training including delivering 1-to-2-week induction training in overseas destinations.
  • Organise e-learning, workshops, and other learning by sourcing external learning partners to establish learning solutions.

You will have:

  • Proven experience in Training preferably with systems, processes, and sales.
  • Proven experience in training delivery and design.
  • Previous travel industry experience.
  • Ability to successfully work with employees with different levels of learning.
  • Ability to identify different learning styles and adapt learning to meet individual needs.
  • Previous GDS experience is desirable, however, training will be given to the right applicant.
  • Ideally you will have a management background to be able to identify with senior stakeholders.


  • Relevant Training/ Learning and Development Qualification (Such as CIPD)


Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at

Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

London Office
Tel: 0203 887 9444

Birmingham Office
Tel: 0121 222 2624

Manchester Office
Tel: 0161 923 6120

Leeds Office
Tel: 0113 394 4147

Scottish Division
Tel: 0141 248 5222

Temp Division
Tel: 0203 887 9444



Company info
0203 887 9444
3rd Floor, 1 Aldgate

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