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Business Travel Operations Manager

Employer
Travel Trade Recruitment
Location
London, England
Salary
Negotiable
Closing date
2 Apr 2024

View more

Sector
Business Travel
Hours
Full Time
Contract Type
Permanent
Job function
Operations

Job Details

Do you have experience leading or managing a Business Travel team?

Are you an experienced Operations Manager or Lead Agent looking for a new challenge?

This leading international business travel company in London is expanding and seeking an Operations Manager to manage a team of business travel consultants on a dedicated account in a challenging, rewarding, hands-on role. If you are passionate about getting the best from your team and want to be rewarded with a competitive salary, benefits and career progression please apply now!

DUTIES:

  • Use data to monitor the teams activity and trends
  • Monitoring consultants calls & email quality and to providing performance feedback
  • Assisting with onboarding of new employees and coaching
  • Take ownership of potential customer issues
  • Be proactive in preventing errors, taking action where possible to lessen or avoid any impact on the customer
  • Ensuring the team are adequately trained to confidently cross-sell, add value and highlight the benefits of securing a booking
  • Ensure the team is following the standard booking procedures

EXPERIENCE REQUIRED:

  • A passion for people management and performance coaching
  • Previous experience in management/leadership within Business Travel
  • Previous Business Travel experience essential
  • Excellent fares knowledge of both nett and published airfares
  • Exceptional worldwide flights knowledge
  • Working knowledge of a GDS system (preferably Sabre)

THE PACKAGE:

  • A competitive basic salary depending on experience
  • Hybrid / London

INTERESTED?

To apply for the position of Business Travel Supervisor Click 'apply' to submit your CV

This role is being managed by regis@traveltraderecruitment.co.uk / Tel: 0203 887 9444

Please note that only candidates who meet the shortlisted requirements will be contacted

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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