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Aviation Executive

Travel Trade Recruitment
Manchester, Greater Manchester, England
£25000 - £30000 per annum + Additional Company Benefits
Closing date
22 Apr 2024

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Business Travel
Full Time
Contract Type
Job function

Job Details

A leading, award-winning Tour Operator are recruiting for their Aviation team, supporting Travel Agents with post-booking queries and tasks. As an Aviation Executive you will be part of a team that is the point of contact for Travel Agents for servicing existing bookings. Working from offices near Manchester (hybrid working available after training) this is an excellent time to join an established successful travel company, who continue to expand and are known for their great benefits and career progression. Salary package is highly competitive, excellent basic (negotiable/dependent on experience), 25 days holiday plus bank holidays, health care, pension, bonus and more!

Main duties and responsibilities:
* A multi skilled executive with experience of IATA airline reservations & ticketing working as part of a successful service-based team responsible for providing support.
* Offering excellent knowledge of all air fares with a good geographical awareness to assist with making reservations, recalculating amendments, processing refunds, and the ability to issue and reissue tickets.
* Making complex reservations on scheduled airlines
* Putting together complex itineraries using manual contracts where required
* Giving advice on different air fare types & fare rules
* Understanding the minimum ground arrangements required for our negotiated ITX fares
* Giving the applicable codes to ensure extended ticketing time limits achieved
* Receiving airline communication & distributing where necessary
* Providing assistance with Galileo entries & supporting our GDS users to use the resource more effectively
* Ensuring published and consolidated tickets are issued accurately and efficiently
* Amending and recalculating voluntary changes according to fare rules
* Reissuing tickets in the case of voluntary & involuntary changes
* Building and issuing tickets on group bookings

Skills required:
* Experience of making and amending airline reservations
* Awareness of BSPlink
* Admin Studio experience
* Strong GDS knowledge (Galileo Essential)
* Ability to understand an airline ticket & be able to recalculate for both reissue & refund
* Ticketing experience

The Package:
* A competitive basic salary + annual company bonus
* Flexible hybrid working model (2 days home, 3 days office)
* Career development and promotional opportunities
* 25 days holidays (increasing to 28 after 5 years of service)
* Enhanced Maternity / Paternity pay
* Company events, socials, and incentives
* 3 x death in service
* Company Pension scheme
* Costco Membership
* Free breakfast, fruit, and hot/cold beverages

Please follow the instructions to apply attaching your CV. The vacancy is being managed by Gemma Thelwell 0161 9236120


Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at

Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

London Office
Tel: 0203 887 9444

Birmingham Office
Tel: 0121 222 2624

Manchester Office
Tel: 0161 923 6120

Leeds Office
Tel: 0113 394 4147

Scottish Division
Tel: 0141 248 5222

Temp Division
Tel: 0203 887 9444



Company info
0203 887 9444
3rd Floor, 1 Aldgate

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