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Reservation & Operations Executive

Travel Trade Recruitment
Gravesend, Kent, England
£23000 - £25000 per annum
Closing date
25 Apr 2024

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Full Time
Contract Type
Job function

Job Details

Do you have experience withing Hospitality / Travel Industry and looking for a Monday - Friday position? Are you based our in Kent?We have the role for you!!

We are working with a leading service provider to the travel industry and due to expansion an opportunity has arisen to join their operations team, where you will be engaging directly with our B2B customers and fulfilling their reservation and admission requirements.

Role Profile:
* Processing of group and FIT reservation requests in a prompt, friendly and efficient manner by telephone and in writing
* Making group bookings for restaurants and attractions throughout the UK and Northern Europe
* Providing booking advice and assistance to our tour operator and consumer clients and suppliers
* Identifying, engaging, negotiating and on boarding of new supply partners
* Building and maintaining strong relationships with clients and suppliers
* Pro-actively developing and maintaining knowledge of our product ranges by attending events and trips to experience the product we offer. Some of these will be in the evening and allow you to experience the shows, attractions and venues we are offering.

Skills required:
* Confident, polite and professional telephone manner
* Strong written and verbal communication skills
* Excellent customer service skills
* Ability to work with a sense of urgency and meet deadlines
* Demonstrate excellent attention to detail
* Computer literate - training will be provided on our in-house system
* Numeracy skills
* Interest in food, restaurants and other leisure products

The Package:

* Salary - £22,000 - £25,000
* Permanent/Hybrid (Gravesend)
* Hours: 9:00 am to 5:30 pm (1 hour lunch), 5 days a week
* Full-time, Permanent


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Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at

Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

London Office
Tel: 0203 887 9444

Birmingham Office
Tel: 0121 222 2624

Manchester Office
Tel: 0161 923 6120

Leeds Office
Tel: 0113 394 4147

Scottish Division
Tel: 0141 248 5222

Temp Division
Tel: 0203 887 9444



Company info
0203 887 9444
3rd Floor, 1 Aldgate

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