Skip to main content

This job has expired

Travel Team Manager

Travel Trade Recruitment
South West London, London, England
£55000 - £60000 per annum + + Bonus
Closing date
2 May 2024

View more

Tour Operator
Full Time
Contract Type

Job Details

Do you have a proven track record of managing, leading, inspiring, and motivating a diverse team within a Travel company / Tour Operator? WE HAVE THE ROLE FOR YOU!!!

We are working with an ultra-high end Inbound Travel company (based in South West London) who are looking for an experienced Sales & Operations Manager / Design Team Manager to join their growing business.

This position is for those with a creative mind who are passionate about delivering luxury experiences. You should be a natural team leader, proactive yet calm in problem-solving, aspire for excellence and both enjoy and thrive in the luxury travel community.

The role:

  • Grow the business - drive the company onto the next chapter in terms of performance, access, technology and standards.
  • Lead and manage a cohesive team, ensuring team performance is aligned with business goals - this role is essential to the day-to-day operation.
  • Manage the team of specialists - oversee and manage all aspects of the company operations.
  • Manage our partners - oversee and develop the relationships of all partners including guides, hotels, attractions.
  • Enquiry management and response - work with the Business Assistant to allocate enquiries as well as create and design 'once-in-a-lifetime' experiences for inbound clients.
  • Training and development - to lead and develop a team of designers ensuring both personal and professional development. Maximizing strengths and developing opportunities for growth.
  • To maintain the position of the company as the go-to local expert - this role will be required to attend site inspections and keep up-to-date with the latest travel and event trends; venues; restaurants; hotels and all associated contacts.
  • This role will coordinate and ensure the required level of education is set and the company is represented correctly at all times.

Role expectations:

  • Profit Results - achieving profit target at the end of the financial year.
  • Conversion - measured by month-end report/yearly financial conversion.
  • Event Planning Management/client service - measured against retained business, producing memorable/'once-in-a-lifetime' activities for clients, enquiry response time and profit per event.
  • Sales office standards and procedures - compliance measured against the Standard Office Procedure indicators.
  • Team retention - ensuring a productive, happy team environment.

The person:

  • At least 2 years' experience in a management role or in a similar function within the Travel and/or Tour Operating sector.
  • Passion for iconic British travel, experiences, restaurants and 5* hotels.
  • Ambassador for the brand and ability to confidently network within the luxury hospitality and travel sector.
  • Proven track record of collaborative working style.
  • Proven track record of writing and presenting professional documents; including proficiency in Microsoft Office programmes and communicating accurately, and effectively in verbal and written English.
  • Proven track record of organising and planning events or travel itineraries - obsessive attention to detail, big-picture thinker and dedicated.
  • Proven track record of proactive, calm, problem-solving and the ability to work under strict time-sensitive deadlines.
  • Ability to forecast sales turnover and profit accurately and be able to take appropriate action.
  • Proven track record of profit generation with both a result-driven and human led focus.
  • Ability to prioritise workload effectively, especially when dealing with urgent issues when they arise, alongside being accessible to team and clients.
  • To understand and effectively use and be involved with social media from a business perspective.

The package:

  • A competitive salary of £55,000 - £60,000 + bonus
  • Lovely Southwest London based offices
  • Seasonal hybrid working available.


Please click APPLY or contact


Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at

Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

London Office
Tel: 0203 887 9444

Birmingham Office
Tel: 0121 222 2624

Manchester Office
Tel: 0161 923 6120

Leeds Office
Tel: 0113 394 4147

Scottish Division
Tel: 0141 248 5222

Temp Division
Tel: 0203 887 9444



Company info
0203 887 9444
3rd Floor, 1 Aldgate

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert