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Branch Manager

Succeed Recruitment Solutions
Highly competitive plus excellent benefits
Closing date
6 May 2024

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Travel Agency
Full Time
Contract Type
Job function

Job Details

We have an exciting opportunity for an experienced retail travel Branch Manager / Flagship Travel Store Manager to join an established travel organisation based in Hampshire. If you're a passionate and motivational leader with exceptional working knowledge gained with a retail travel environment, we'd love to hear from you!

Responsibilties within the role will include the day-to-day management of our client's branch/branches, ensuring all customers experience unrivalled customer service and colleagues perform at their very best, whilst maintaining high levels of operational standards .

In return, they can offer a highly competitive salary plus excellent benefits package, so if this role is of interest to you, please contact us for a confidential chat or apply online.

Role of Branch Manager:

  • Drive sales to deliver and exceed branch performance and productivity.
  • Maintain high branch standards, including windows, interior and colleagues appearance.
  • Produce weekly reports, feeding back into Head Office.
  • Ensure the branch rota’s are completed a month in advance.
  • Implement and innovative ideas for achieving new business.
  • Motivate branch teams to hit and exceed their targets and ensure company profitability.
  • Feedback to Head Office any local opportunities in the catchment area to grow sales and revenue.
  • Conduct monthly 121’s with all colleagues, dealing effectively with any performance issues.
  • Liaise with the Marketing department for relevant POS in line with market and local trends, encourage all colleagues to share their ideas for promoting the branch.
  • Investigate and resolve any discrepancies within the branch (cash or administration)
  • Resolve any customer complaints in an efficient and professional manner.
  • Review customer feedback to make any improvements.

Skills required for the role:

  • Previous experience of running a retail travel branch / flagship travel store
  • Inspiration and motivational leader, with a genuine interest in developing a team of travel consultants
  • Solid travel industry sales knowledge with excellent customer service skills
  • Strong commercial awareness with an interest in developing new business

If you’re interested in learning more about this Branch Manager opportunity, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting travel industry roles we have available;

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs and Contact Centre jobs.


Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.

We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.

We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!

If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve. 

We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation! 

To find out more about how we can help, or to view our current vacancies, please visit our website; or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!

Company info
0161 408 0357 / 0358
Peter House, Oxford St
Greater Manchester
M1 5AN

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