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Business Travel Consultant

Employer
Travel Trade Recruitment
Location
London, England
Salary
£30000 - £34000 per annum
Closing date
10 May 2024

View more

Sector
Business Travel
Hours
Full Time
Contract Type
Permanent
Job function
Fares & Ticketing

Job Details

Are you an experience Business Travel Consultant? Do you have experience using Galileo / Travelport?

Are you looking for a local Kent based position, a London based hybrid, or even a fully homebased role? Look no further!

An independent TMC based in Kent / London to rebuild their team and happy to consider fully homebased Business Travel Consultants.

Main Purpose of the Role:

To provide effective customer service to ensure the needs of clients are consistently met and often exceeded.

Ensure the consistent provision of the highest level of professional service and personal attention to all corporate accounts.

Key Accountabilities:

  • Liaise and cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodation.
  • Ensure that all clients have the best travel services available so that they get the best value for money.
  • Ensure that the company achieves the necessary SLAs, delivering exceptional resolve to customer enquiries, meeting delivery times and inter-department service levels.
  • Provide expert information and advice to all clients and assist them in making the most budget effective plans.
  • Deal with occurring travel problems, complaints or refunds.
  • Be responsible for and have an overall awareness of accounts and how they are trading, raising any concerns with the Team Leaders and also have a close working relationship with Account Managers .
  • Continually review processes and identify ways in which aspects of the service experience could be enhanced.
  • Encourage profit awareness and achievement of financial targets.

Skills & Experience?

  • 3-4 years' experience within Corporate Travel
  • Working knowledge of a GDS (Galileo / Travelport desirable)
  • Experience of using CRM systems
  • First class customer service skills
  • Accuracy and attention to detail
  • Excellent communication skills both verbal and written

Package?

  • A competitive salary of Circa £31,000 - £34,000 (dependant on location, experience and working conditions)
  • Office (hybrid) options available (Kent, London) or fully homebased (part time also available)
  • Flexible working hours
  • 22 days holiday per year, plus public holidays - increasing to 27 days with length of service
  • Company Reward Scheme for milestone Anniversaries with the company

Interested?

Please click APPLY or contact joe@traveltraderecruitment.co.uk

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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