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Business Development Manager - North UK Region

Hotelplan Ltd
Remote - North UK Region
£35,000 - £37,000
Closing date
25 May 2024

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Tour Operator
Full Time
Contract Type
Job function

The great outdoors is our happy place and it’s open all year round. Ski the slopes, walk the walks and explore the Lapland wilderness. If nature’s in your nature… if you’re itching for adventure - you’ve found your people.

We are united by our shared passion for our exceptional brands- Inghams and Santa's Lapland. Driven by a strong sense of purpose, staying true to our commitment to our people and planet.

If you're looking for a career that's not just a job but a fulfilling adventure, we welcome you to explore opportunities with us. Join our team and be part of a dynamic, purpose-driven business dedicated to making a positive impact in the world.

Our vision is to be the most loved travel company in our markets, famous for customer experience and sustainable travel.

We put people at the heart of everything we do and are proud of the extensive benefits we offer.

This role is home based in our northern region covering Scotland, North East, North West, Yorkshire, and Humberside down to Nottingham. Work life balance is important to us and so we are open to discussion on flexible working patterns and part-time working (minimum 4 days per week).


The role of Business Development Manager is to be responsible for growing or maintaining the business with the right trade partners that are in line with our brands and values. You are required to build and maintain effective and supportive relationships who will contribute to achieving the overall trade expectations and targets. Working with the team to deliver the best service, expert knowledge and commercial understanding of the key partners. The role will also be instrumental in implementing and delivering the strategy around home workers working closely with colleagues in the agency sales team.

Remotely desk based with a targeted approach to visiting key agents.
Develop and maintain existing relationships with key accounts.
Drive trainings and sales through the branches within key accounts.
Understand and look for new opportunities of growth.
Devise and implement methods with our agent partners in which to drive and improve inline with our company objectives.
Produce annual plans with your account managers including regular contact meetings. face to face and by phone to review and adapt plans where necessary.
Assume responsibility for budgets and develop strategies for key accounts working with head of agency sales.
Ensure ROI is key to driving sales with accounts and activity agreed.
Be creative in solving commercial challenges and negotiation skills.
Use systems and data for monitoring progress and adapt plans.
Attend/host events, trainings and fam trips.
Work with head of agency sales and agency sales partnership exec to implement the homeworking strategy.


Previous experience of working in a business development role within the travel industry is essential.  

In addition you will:

Have experience of using data to create a targeted approach in your day to day planning.
Demonstrate professional sales presentation techniques.
Have a knowledge and passion of walking or ski.
Demonstrate experience in driving business growth/bringing in new business opportunities.
Be confident in decision making.
Have the ability to be able to travel around the UK and overseas as required.
Have the flexibility to be able to work evenings and weekends as required with overnight stays.
Hold a valid drivers licence and have access to a vehicle.
Sustainability and responsible tourism is at our core and our values will be close to your heart.

Diversity is to be celebrated. Life would be dreary, and change would be slow, if we all thought the same way. We challenge our ideas, each other, and our business partners - always with respect and kindness.

Inghams & Santa's Lapland are a part of Hotelplan UK, a well-established and diverse family of specialist tour operators, with a long tradition of developing and operating market-leading experiences. The family comprises ski and walking holidays with Inghams and Santa’s Lapland; adventure travel with Explore Worldwide; and self-guided experts, Inntravel.

To apply for this role, please click "Apply"

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