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Team Leader

Employer
Travel Trade Recruitment
Location
South West London, London, England
Salary
£30000 - £35000 per annum + + Commission
Closing date
6 Jun 2024

View more

Sector
Leisure
Hours
Full Time
Contract Type
Permanent
Job function
Management

Job Details

Exciting opportunity for a Team Leader to join a friendly team in Southwest London. As the Team Leader, you will be responsible of supervising the Travel Sales Executive team, monitoring workflow and providing support to ensure that all customer interactions are dealt with promptly throughout the customer lifecycle. To motivate, train and monitor performance to maximise conversion opportunities.

The Job:

  • To monitor staff resources and ensure all incoming calls are answered promptly and dealt with professionally
  • To drive sales and maximise conversion by providing motivation and support
  • Provide staff training
  • Ensure all sales enquiries received by, email, telephone, or any other channel are followed up and responded to by the team
  • Dealing with group and tailor-made enquiries
  • Conduct regular call monitoring, providing feedback and training where necessary
  • Working with a wide variety of business travelers and luxury holidaymakers
  • Arranging all aspects of the client's travel
  • Handling all enquiries with exceptional customer service and in a professional manner
  • Offering expert advice i.e., best value/most effective carriers, accommodation etc.
  • Working well as part of a busy but friendly and supportive team

Skills Required:

  • Previous Travel experience
  • Previous experience leading / motivating a team
  • In-depth knowledge of a GDS
  • Strong knowledge of long-haul travel destinations and Worldwide geography
  • Excellent relationship building and customer service skills.
  • Keen attention to detail
  • Able to articulate well, good clear telephone voice.
  • Professional approach always

The Package:

  • Salary: £30,000 - £35,000 plus commission
  • Hours: 9am to 5:30pm Monday to Friday

Interested:

  • If you would like to apply for the above vacancy, please click 'APPLY' or email helen@traveltraderecruitment.co.uk

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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