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Travel Customer Service Executive

Employer
Travel Trade Recruitment
Location
Thurrock, Essex, England
Salary
Negotiable
Closing date
6 Jun 2024

View more

Sector
Travel Agency
Hours
Full Time
Contract Type
Permanent
Job function
Customer Service

Job Details

This is a fantastic opportunity for someone who is looking for a new challenge within the travel industry and to further their customer service experience with a travel company based in South Essex.


The successful candidate must have experience of working in a customer service environment, with excellent communication and organisational skills.

JOB DESCRIPTION:

  • Dealing with all customer queries by telephone, email and on occasion, face to face.
  • Ensure correct information is passed on to passengers.
  • Action cancellations / amendments to bookings
  • Issuing documentations to passengers, such as ticketing, pre travel information, itinerary change letters etc.
  • Entering passenger information onto our in house booking system correctly.
  • Taking payment from passengers.

SKILLS REQUIRED:

  • Previous experience within a the travel industry or customer service environment
  • Pleasant & professional telephone manner.
  • Effective Sales skills.
  • Excellent communication and organisational skills.
  • Good command of the English language both written and verbal
  • Team Player
  • Self-starter with own initiative

THE PACKAGE:

  • The successful candidate can expect a starting salary
  • Excellent company benefits
  • Hybrid working - 3 days form home

HOURS:

Monday - Friday: 9:00 - 17:30 & 1 Saturday every 5/6 weeks 9:00 - 17:00 (with a day in lieu)

INTERESTED?
If you have the relevant skills and experience, please follow the instructions to apply now.

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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