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Travel Contract Manager

Albatross Group
Larkfield, Aylesford
Annual Salary negotiable depending on experience.
Closing date
13 Jun 2024

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Tour Operator
Full Time
Contract Type
Job function

Job Details

Contract Managers are responsible for building, nurturing, and maintaining partnerships with key suppliers for the Group. The primary focus of the role is of a commercial nature, with focus on the supplier relationships that fulfil the growth strategy for each brand in the Group. Contract managers will work closely with the Head of Contacting, as well as internal stakeholders, advising and helping to shape the purchasing remit for each destination in their portfolio. The Contract Manager will manage all aspects of contracting for their nominated contracting destinations/hotels, as driven by the brand led contracting remits.

Experience is essential we are looking for someone who currently or previously has been a buyer within the travel industry sector.

Albatross Benefits

  • Annual Salary negotiable depending on experience.
  • 21 days holiday per year (plus 3 days Christmas office closure and a day off for your Birthday each year)
  • Pension
  • Opportunity to apply for hybrid working (preferably after the initial 6 months training period)
  • Free Parking on Site
  • Training and development
  • Relaxed office environment and casual dress code
  • Travel concessions and more.
  • The Albatross Way

This is a full time role based in our Larkfield (Kent) offices. Normal hours of work are Monday to Friday, 9.00am – 5.00pm

Key Responsibilities

  • Direct responsibility for all relevant contracting and buying activities for agreed regions, hotels and attractions
  • Acts as one of the Group’s ambassadors within the tourism industry
  • Builds, develops and maintains relationships with new and existing suppliers
  • Secures contracts in line with the purchasing directive for each brand, in the designated geographic regions
  • Develops itineraries and bespoke experiences suitable for the UK coaching market
  • Takes overall ownership and responsibility for providing the supplier related information necessary for all commercial teams to effectively market and sell any given hotel in the purchasing remit.
  • Works in line with our marketing department to meet promotional deadlines
  • Attendance at key industry events, workshops and networking opportunities
  • Supports the delivery of the financial results for the division along with senior colleagues

Key Skills & Mind-Set

  • A proven track record in working with hotels and attractions that includes relationship building, successful negotiation and troubleshooting in a broad range of categories and destinations.
  • A high degree of commercial and strategic awareness
  • Excellent interpersonal skills and a highly skilled communicator with experience in dealing with people at all levels and cultures
  • Well-travelled, with knowledge of European and UK core contracting areas desirable
  • Foreign Languages (German/French a preference) and existing supplier contacts
  • A current driving licence with the ability and knowledge to travel extensively to designated contracting destinations
  • Experience within the UK coaching market
  • Proven track record buying for group travel in both B2B and B2C travel sectors
  • A high degree of initiative, independence and organisational skills combined with a commitment to excellence at every level
  • A passion for travel and the holiday industry
  • A flexible and open approach
  • A proactive approach to finding new opportunities that will enhance or stimulate sales
  • Looks for the win-win in all situations
  • Is forward thinking with a general sense of curiosity
  • Displays resilience, tenacity and patience in the face of adversity and challenge
  • Plans, prioritises and manages multiple projects and workloads effectively
  • Listens empathetically, taking time to truly understand stakeholder needs
  • Displays and promotes a positive mind-set in all situations

The Albatross Way

To succeed at The Albatross Group, you are professional in nature and display the best characteristics of being human. You care about others. You always aim to create a win-win outcome that benefits all. You have the energy to exceed expectations with a passion to learn and adapt.


The Albatross Group was founded in 1985 to provide group accommodation packages to a handful of UK coach operators.

Since then, we have grown into an award winning collection of group tourism businesses, both business-to-business and business-to-consumer, employing 92 people and operating more than 6,000 groups every year to and from the UK, Europe, Australia and North America.

Our purpose is to treat everyone who travels with us like an individual we genuinely care about. Our people use their experience, expertise, passion and energy to build long-term and successful partnerships with our customers and suppliers.

We care about the service we offer to our customers, our suppliers and those who travel on the tours and holidays we help put together and operate. We see everyone as a human being, who deserves a professional service and individual attention.

Company info
Albatross House, 14 New Hythe Lane
ME20 6AB
United Kingdom

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