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Contracts Manager

Travel Trade Recruitment
Closing date
13 Jun 2024

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Tour Operator
Full Time
Contract Type
Job function

Job Details

Do you live and breathe the hotel industry in Scotland, do your hoteliers consider you a friend more than a contact? We are seeking a Contracts Manager, a client relationship guru, when it comes to Scotland's hotels, to join a leading Destination Management Company, to secure great relationships and competitive commercial agreements. Ideally you will have experience within this market in Ireland too. Whilst ideally this would be a hybrid role with Edinburgh where our DMC has offices, there is flexibility to consider candidates across Scotland with less frequent Edinburgh visit. Salary is confidential but both negotiable and competitive for the successful candidate, with additional benefits detailed below.


  • Build a clear buying strategy for the destinations, setting group allocation objectives and placing strategy for all group series.
  • To build and maintain a great working relationship with our hotel and service suppliers.
  • Find space at hotels at the best rates for tour series and facilitating the relationships between the hotels reservations/sales and your team
  • Assume responsibility for placing series and confirming details and spaces with the business development and the sales department, at the budgets and locations required, with ideal terms and conditions.
  • Keep your hotels and services product knowledge updated via research, site visits and regular placing trips.
  • Monitor and hold the relationships with coach suppliers, contracting best rates and space for series.
  • Keep track of cancellation deadlines for Bedbanks, fulfilment of allocations and nesting space contracted, evaluating risks on overbookings with regular discussions also with the GMs and operations managers/supervisors.
  • Insert all seasonal space in the operations system with great attention to detail, following all procedures and process accordingly to minimise errors.
  • Create and update yearly quoting rates by location and category, to facilitate no name quotes for the quoting department, highlighting special event periods.
  • Working through cancellation reports for Bedbanks based on deadlines by contracts signed, using the reports from the operations software.
  • Ability to work under pressure, different source markets have different requirements, different categories, different meal providers, coach suppliers, keeping a calm levelheaded demeanor.
  • Working with passion with different teams in the most collaborative way, communication being a key aspect, both in writing and phone.


Key to this role is already being emersed in the Scottish Hotel Industry, having relationships and knowing the market. You will have experience in travel trade with groups, or in hotel sales functions, understanding of revenue, sales, seasonality, groups business. Excellent knowledge of Scotland as a destination and its tourism products, ideally Ireland too. You will be an outgoing, friendly personality who loves building relationships with people and enjoys social interaction. You will be willing to travel around Scotland and Ireland visiting hotels on planned business schedules for the year.


Salary is negotiable and will be based upon current salary, expectations, and experience. Additionally there are 22 days holidays (plus your birthday off) rising to 24. Private healthcare, medical insurance and additional bonus and benefits


Please follow the instructions to apply attaching your CV! For any further information please call 0141 2485222 or email If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!


Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at

Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

London Office
Tel: 0203 887 9444

Birmingham Office
Tel: 0121 222 2624

Manchester Office
Tel: 0161 923 6120

Leeds Office
Tel: 0113 394 4147

Scottish Division
Tel: 0141 248 5222

Temp Division
Tel: 0203 887 9444



Company info
0203 887 9444
3rd Floor, 1 Aldgate

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