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Cruise Customer Care Advisor

Succeed Recruitment Solutions
Homeworking UK Wide
£23,000 plus commission & excellent benefits
Closing date
29 Jun 2024

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Full Time
Contract Type
Job function
Customer Service

Job Details

We’re looking for an experienced cruise customer service professional to join a growing cruise agency as a Cruise Customer Care Advisor.

This fabulous, fully home-based role offers a Monday - Friday 9am - 5.30pm working week and will suit those with exceptional customer service skills gained within the cruise sector.

Successful candidates will be responsible for checking and issuing invoices and tickets, assisting with changes from suppliers and other adhoc admin/support duties, to ensure our client’s excellent reputation within the industry remains that way!

In return, our client can offer a starting salary of £23k plus commission and other excellent benefits, so if this role is of interest to you, please apply online.

Role of Cruise Customer Care Advisor:

  • Checking and issuing invoices and tickets
  • Assisting with changes from suppliers
  • Answering calls from customers with questions about their holiday and any amendments
  • Loading booking onto tarsc
  • Other adhoc admin/ support duties

Skills required for the role:

  • A high level of customer care experience gained within the travel or cruise sector - essential
  • Ability to deliver great customer service
  • A problem solver and tenacious approach
  • Able to work at a fast pace
  • Customer focused with excellent attention to detail

If you’re interested in learning more about this Cruise Customer Care Advisor role, please press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available;

Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.


Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.

We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.

We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!

If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve. 

We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation! 

To find out more about how we can help, or to view our current vacancies, please visit our website; or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!

Company info
0161 408 0357 / 0358
Peter House, Oxford St
Greater Manchester
M1 5AN

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