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Sales Consultant

Travel Trade Recruitment
City of London, London, England
Up to £25000 per annum + + commission
Closing date
28 Jun 2024

View more

Tour Operator
Full Time
Contract Type
Job function

Job Details

Are you experienced in Travel Sales? Do you enjoy working towards targets, whilst maintaining a high level of customer service? Based in a commutable distance from London, but looking for a mix of office based & homeworking? WE HAVE THE ROLE FOR YOU!!

We are working with a reputable Tour Operator (who are based in the West End) who are looking for an experience Sales Consultant to join their friendly team.

As a Sales Consultant, you will be expected to service both our Direct Clients & Travel Agent Partners with a professional and friendly manner at all times whilst dealing with their new booking enquiries.


  • To handle inbound calls from both Direct clients & Travel agents in a professional manner (New Booking enquires).
  • To maximize every sales opportunity, upsell and cross-sell whenever required or appropriate.
  • To strive to achieve your monthly sales targets across all products and customer types.
  • To deliver exceptional customer service to our discerning, loyal customers who book high value trips.
  • To manage new enquiry and callback requests by responding within the expected time frame with excellent written communication skills.
  • Demonstrate the ability to multi-task between calls and emails.
  • Support with crisis events such as high & low water/flight changes/non-operational tours when and if required.
  • Confident in using multiple Microsoft programs especially excel with day-to-day workload, tasks and data entry.
  • Take day-to-day initiative and share knowledge with other team members.
  • To handle the overflow of customer service calls from direct/trade partners in a professional manner.

Skills & Qualifications Required:

  • Strong focus on quality of service as well as quantity.
  • High attention to detail to ensure bookings are error free.
  • Strong GDS Knowledge.
  • Proven experience in a sales role, preferably within the travel industry, with a track record of meeting or exceeding sales targets.
  • Exceptional customer service skills.
  • The ability to be flexible and deal with non-sales workstreams when required.
  • Confident with Microsoft programmes.
  • Ability to work in a pressured environment.
  • Flexibility to work on a Rota Basis 37.5 hours per week between Monday - Sunday.
  • Excellent written and oral communication competency.
  • A willingness to take responsibility and to work as a part of a close team.
  • Ability to adapt to the company culture and live the company values.

The package:

  • A salary of £25,000 + commission
  • Hybrid working (2 days in the office, 3 days from home)
  • Employee discounts on Travel
  • Staff fam trips
  • professional development and growth within the company.


Please click APPLY below or contact


Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at

Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

London Office
Tel: 0203 887 9444

Birmingham Office
Tel: 0121 222 2624

Manchester Office
Tel: 0161 923 6120

Leeds Office
Tel: 0113 394 4147

Scottish Division
Tel: 0141 248 5222

Temp Division
Tel: 0203 887 9444



Company info
0203 887 9444
3rd Floor, 1 Aldgate

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