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Reservations Consultant

Travel Trade Recruitment
London, England
Up to £36000 per annum
Closing date
3 Jul 2024

View more

Tour Operator
Full Time
Contract Type
Job function

Job Details

Reservations Consultant / Immediate Start

The post holder will ensure that high levels of service are maintained as they handle calls and emails from agents for holidays all over the world. They will provide a friendly & informative service while booking holidays.

Key Responsibilities:

  • Dealing with enquiries and booking holidays to a variety of destinations worldwide
  • Turning enquiries into bookings
  • To offer suitable packages and ancillaries within the requirements
  • To maintain a high level of customer service at all times
  • To achieve monthly sales targets
  • To use personal travel experience and product knowledge to sell appropriate holidays
  • To follow up on all enquiries made
  • Cross-selling to alternative holidays
  • To undertake any other duties or projects commensurate within the nature of the role

Personal Qualities/Skills:

  • At least 2 years' experience in selling holidays
  • Experience using a GDS, preferably Galileo
  • Excellent geographical knowledge and experience in a sales/travel environment
  • The ability to communicate effectively both written and verbally
  • To have a professional manner
  • To have a passion for travel
  • To have a basic knowledge of standard PC systems
  • Basic knowledge of ABTA/ATOL regulations
  • Excellent time management skills
  • Ability to work under pressure and independently
  • Organisational skills and ability to multi-task
  • Proactive & enthusiastic
  • Supportive
  • Team player

Hours: Mon-Fri 9:00-18:00 + Saturday 10:00-17:00 (rotational basis)

Salary: £36,000 OTE (Basic + Uncapped Commission + Bonus)

Once fully trained, this position can be offered as a hybrid role of 3 days in the office and 2 from home.

Interested please apply here or email


Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at

Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

London Office
Tel: 0203 887 9444

Birmingham Office
Tel: 0121 222 2624

Manchester Office
Tel: 0161 923 6120

Leeds Office
Tel: 0113 394 4147

Scottish Division
Tel: 0141 248 5222

Temp Division
Tel: 0203 887 9444



Company info
0203 887 9444
3rd Floor, 1 Aldgate

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