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Business Engagement Executive - Southwest and Wales

Attraction World
Southwest and Wales
A competitive salary and targeted bonuses.
Closing date
7 Jul 2024

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Tour Operator
Full Time
Contract Type
Job function

Job Details

Attraction World Group (AWG) is the UK’s leading experiences company specialising in amazing attractions and must-do activities. We have official supply partnerships with brands such as Disney, Universal, and Merlin, and distribution partnerships with organisations such as Hays Travel, Barrhead Travel, The Travel Network Group, Travel Counsellors and many more.

Attraction World is the UK’s leading ticketing company specialising in amazing attractions and must-do activities. We have official partnerships with brands such as Disney, Universal Studios, Ibiza Rocks, Merlin and many more. We’re an established business with a track record of success but we still have the drive and enthusiasm of a start-up. We’re looking for someone to come on board who shares our passion to consistently deliver exceptional and memorable in-destination travel experiences.

Job Overview
We are currently seeking a Business Engagement Executive for South-West England and Wales. This new role will aid the development of retail sales in support of our team strategy and to our retail partners. 
Playing a pivotal role in our organization, the successful candidate will be responsible for managing and nurturing retail agent relationships while driving sales growth. This position requires a dynamic individual with an understanding of the retail network, fantastic communication skills, approachability, a strong sales background, and a commitment to delivering excellent customer service.
The position is mainly field based, with occasional days from home and at our Head Office in Birmingham city centre.

Key Responsibilities
• Nurturing existing B2B relationships with agents to encourage sales growth through regular face to 
face visits.
• Seeking out new B2B opportunities through research.
• Providing data and insight feedback to the head of retail on a regular basis.
• Deliver engaging training sessions on our website, products, and ticket destinations; ensuring agents are aware of key USP’s.
• Act as a point of contact for agents and direct queries to the relevant departments to ensure high level of service maintained.
• Achieve required deadlines and KPI’s as outlined by the head of retail.

Account Industry Engagement
• Participate in key account conferences/meetings/events as required (UK/Overseas)
• Attend industry events as ambassador for Attraction World
• Engage with key product suppliers regularly to keep abreast of developments. 

Essential Experience
• Ability to work well under pressure and to deadlines.
• Highly organised with excellent time management skills.
• Strong sales skills.
• Flexible in their approach and able to work remotely.
• Proficient in Microsoft applications and internal reporting and booking systems.
• Strong understanding of the UK Travel Trade with minimum 3 years-experience.

Personal Qualities
• Excellent team player and a people person
• Exceptional communication skills
• Driven, enthusiastic and self-motivated.
• Passionate about delivering exceptional customer experiences.
• Adaptable to changing environments.
• Full clean drivers license essential.

What We Offer You
● A competitive salary and targeted bonuses.
● Top 50 best to workplaces in the UK – Glassdoor rating of 4.8.
● Attraction Discounts – we want you to live and breathe our products.
● Flexible work –We care about the quality of work that is done, not the hours. We offer all employees a laptop and additional monitor for home set-up.
● Paid time off – AL Policy
● Parental leave and a pro-children mindset – we invite children to our head office and even have a Children’s Board of Directors.
● Career Growth – AW is at the beginning of its new journey, and we maintain a growth mindset in everything we do – meaning we invest deeply in employee development including set development 
days and team offsites.
● Culture – an exciting and supportive environment with ambitious people, a relaxed office atmosphere and a team who celebrates all wins and life events from Christmas parties to new family members.

Attraction World Brand Values
● Think BIG
● EXCEED Expectations
● Be YOU
● Deliver TOGETHER
● Think FUTURE 

Attraction World Group values diversity and is committed to making appointments on merit by fair and open processes, in accordance with its equal opportunities policy.

How to Apply
Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position by clicking "Apply"


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