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Senior Operations Manager

Travel Trade Recruitment
London, England
£40000 - £50000 per annum + Plus Bonus
Closing date
5 Jul 2024

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Tour Operator
Full Time
Contract Type
Job function

Job Details

Senior Operations Manager

A rare opportunity has arisen to join the Senior Management team of this niche tour operator. They are looking for a Senior Operations Manager to head up the day-to-day operations of the company including booking administration, operations, and client care. The role will be directly responsible for ensuring the efficient and effective delivery of all our travel services and the role involves strategic planning, process creation and optimisation, team leadership, and maintaining high standards of customer service. They are looking for someone with direct experience from within a tour operator environment who will relish the opportunity to structure and run a current team of 5 in the very best way possible to achieve the functions needed. The role will also form part of the company's overall Senior Management Team and will have visibility and input into all areas of the business. We are looking for a loyal, persuasive and inspirational leader capable of driving success at all levels.

Experience: Minimum of 3-5 years of experience in operations management, preferably from within a tour operator environment.

* Skills:

* Strong leadership and team management skills.

* Excellent communication and interpersonal skills.

* Proficient in using travel management software and CRM systems.

* Strong analytical and problem-solving abilities.

* Ability to work under pressure and manage multiple tasks simultaneously.

* Detail-oriented and high attention to detail.

* Experience of using GDS systems (Amadeus ideally)

* Ability to work collaboratively with other departments.

Salary from £40,000 - £50,000 DOE Plus Bonus

Interested please apply or email your cv to


Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at

Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

London Office
Tel: 0203 887 9444

Birmingham Office
Tel: 0121 222 2624

Manchester Office
Tel: 0161 923 6120

Leeds Office
Tel: 0113 394 4147

Scottish Division
Tel: 0141 248 5222

Temp Division
Tel: 0203 887 9444



Company info
0203 887 9444
3rd Floor, 1 Aldgate

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