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Senior Business Travel Consultant

Travel Trade Recruitment
City of London, London, England
Closing date
8 Jul 2024

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Business Travel
Full Time
Contract Type
Job function
Customer Service

Job Details

An exciting new vacancy has become available for a Senior Business Travel Consultant to join a leading Travel Management company based in the heart of London. Are you a Senior Business Travel Consultant who is Amadeus proficient? Are you happy to work hybrid? If yes - this role could be perfect for you!

Key Responsibilities:
* Dealing with any enquires received by phone and email
* Dealing with complex itineraries including any flights, hotel, care hire and rail etc
* Offer the best solution to your customers whilst optimizing profit
* Providing quotes as well as issuing and reissuing tickets as well as refunds using GDS Amadeus
* Manage queues and issue tickets prior to deadlines as well as handling any scheduled changes from airlines
* Maintaining relationships with each customer
* Stay up to date with the latest travel technology
* Collaborate with the CEO to support the development of operational systems
* Ensure that complaints and compliments are logged
* Keep up to date on new products, fares, entries, developments, and changes within the industry
* Work with client services and account managers to ensure any major problems/complaints are responded to in a timely manor
* Assist team members with fares, ticketing, re-issues, complaints, and customer queries
* Ensure individual KPI's are met
* Assist with any ad-hoc projects where necessary

Skills Required:
* Proficiency on GDS Amadeus
* Excellent knowledge of fares
* Competency on all ticketing processes

About you:
* Good written English
* Driven to solve problems for customers and team members
* Knowledge of international travel products, geography, and current affairs
* An excellent team player

What's on offer?
Competitive salary of between £30,000 - £35,000 DOE
Hybrid or remote
Shifts between 8am - 8pm
Monday - Friday

Interested in joining a leading TMC? Please click apply or contact


Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at

Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

London Office
Tel: 0203 887 9444

Birmingham Office
Tel: 0121 222 2624

Manchester Office
Tel: 0161 923 6120

Leeds Office
Tel: 0113 394 4147

Scottish Division
Tel: 0141 248 5222

Temp Division
Tel: 0203 887 9444



Company info
0203 887 9444
3rd Floor, 1 Aldgate

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