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Long Haul Travel Specialist

C&M Travel Recruitment Ltd
Manchester, Greater Manchester, England
Up to £26000 per annum
Closing date
11 Jul 2024

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Tour Operator
Full Time
Contract Type
Job function
Customer Service

Long Haul Travel Specialist
Great opportunity to join this award-winning, luxury tour operator as a Long Haul Travel Specialist in their tailor-made team. You will be using your specialist long haul travel knowledge to create truly bespoke, extraordinary experiences to Asia, India & Africa. You will be an experienced Travel Consultant, with the expertise to create detailed long haul tailor-made itineraries and have travelled to Asia, India and/or Africa. This is a fully home based role, offering a basic salary of £24k to £26k with lucrative monthly commission and the opportunity to travel on the most fabulous fam trips!

Long Haul Travel Specialist - Role & Responsibilities:

  • Respond in an efficient and timely manner to calls and emails and video calls from direct customers and agents and internal colleagues.
  • Liaise with suppliers to obtain rates & source product for bespoke tailor-made enquiries.
  • Be pro-active in using your specialist long haul knowledge to support conversion of enquiries into sales.
  • Manage the end to end sales & customer service journey, ensuring customers are notified of any operational changes affecting their holiday.
  • Handle any issues arising in an efficient customer focused way, ensuring a satisfactory outcome.
  • Provide an exceptional service to all customers via all channels.
  • Produce personalised documentation for every customer.
  • Support product team with input and feedback on product knowledge, pricing information and competitor analysis.

Long Haul Travel Specialist - Skills & Experience Required:

  • Proven expertise in a travel tailor-made sales role, with a background in tour operations.
  • Strong knowledge of Africa preferred through own travelling and / or of putting together bespoke itineraries. Knowledge of Asia / India would also be beneficial
  • Experience of meeting and exceeding sales targets.
  • Exceptional customer service skills, with a genuine desire to exceed customers' expectations.
  • Good knowledge of supplier contracts and costing itineraries.
  • Working knowledge of a travel GDS - Amadeus or Galileo preferred but not essential.
  • Ability to manage workload and prioritise effectively.
  • Excellent verbal & written communication skills
  • Flexible approach, with a pro-active creative approach to problem solving

Long Haul Travel Specialist - Additional Information:

  • Basic salary upto £26k plus uncapped commission.
  • Fully home based - all equipment provided.
  • 37 hour working week, currently 9 to 5 Monday to Friday and Saturdays 10 to 2 on a rota.
  • Regular Fam trips
  • 25 days holiday plus bank holidays and your birthday off
  • Discounted holidays and ad hoc prizes!
  • Perkbox
  • Fantastic opportunity to join this ultra successful, prestigious travel company.

Please apply for the position of Long Haul Travel Specialist online or email your cv to

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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