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CRM Executive

Employer
Succeed Recruitment Solutions
Location
Chester
Salary
£30,000 plus commission & excellent benefits
Closing date
13 Dec 2024
View more categoriesView less categories
Sector
Tour Operator
Hours
Full Time
Contract Type
Contract
Job function
Marketing & PR

Job Details

We're looking for an experienced CRM Executive to join a leading Tour Operator for a 12-month fixed-term maternity cover. This is an exciting opportunity to join our client and play a key role during this period.

The successful candidate will work closely with the CRM Manager and Head of Marketing, taking over key responsibilities and ensuring a smooth transition during the maternity leave period. The CRM Executive will support the CRM agenda within marketing, building and optimising CRM communications to drive bookings, increase loyalty and lifetime value of customers.

Our client can offer a competitive salary of £30,000 plus commisson, so if this role is of interest to you, please press the apply online button now!

Role of CRM Executive:

  • Supporting the CRM strategy to improve customer loyalty and retention
  • Working with the CRM Manager to plan and execute email and SMS marketing campaigns including the set-up, scheduling, and deployment of one-time, recurring, and triggered campaigns
  • Manage monthly email marketing calendar
  • Deliver flawless campaign execution by working to agreed processes and SLAs
  • Ensuring marketing is delivered against agreed tone of voice and brand guidelines
  • Use reporting tools like Google Analytics to analyse email statistics and use key metrics to report on consumer insights, content, and performance
  • Analyse performance of email marketing campaigns to provide actionable insights and improvements for future development
  • Manage reporting of regular email campaign, comparing performance against the targets, and communicating to internal stakeholders
  • Identify new target audiences for email campaigns

Skills required for the role:

  • Previous experience in CRM marketing
  • Proven experience in a digital marketing position / similar role (essential)
  • Strong understanding of key marketing principles: consumer needs and journey, user experience, target audience, etc. tools
  • Experience of end-to-end email campaign development and automations.
  • Experience with A/B testing
  • Strong project management skills

If you’re interested in learning more about this CRM Executive role, please press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs and Contact Centre jobs. 

Company

Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.

We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.

We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!

If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve. 

We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation! 

To find out more about how we can help, or to view our current vacancies, please visit our website; www.succeed-recruitment.com or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!

Company info
Website
Telephone
0161 408 0357 / 0358
Location
Peter House, Oxford St
Manchester
Greater Manchester
M1 5AN
GB

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